At gemjili, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on our platform.
We handle your personal data with the same care we put into every part of the gemjili experience — responsibly, transparently, and always in your interest.
gemjili processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
All personal and financial data stored on gemjili servers is encrypted using industry-standard protocols. Your information is never stored in plain text.
As a gemjili player, you have the right to access, correct, and request deletion of your personal data at any time, in accordance with Philippine law.
gemjili does not sell, rent, or trade your personal data to third parties for marketing purposes. Data sharing is limited to what is legally required or operationally necessary.
We only collect data that is necessary for providing our services, verifying your identity, and complying with PAGCOR and anti-money laundering requirements.
In the unlikely event of a data breach affecting your personal information, gemjili will notify you and the National Privacy Commission within the timeframes required by Philippine law.
This Privacy Policy ("Policy") describes how gemjili ("gemjili," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "Player," or "User") who access or use the gemjili online casino platform available at gemjili.app (the "Platform").
gemjili is committed to protecting the privacy and security of your personal data. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It also reflects our obligations under PAGCOR's regulatory framework for online gaming operators.
By registering an account, accessing the Platform, or otherwise providing your personal information to gemjili, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.
Note: This Policy should be read together with gemjili's Terms & Conditions, which govern your overall use of the Platform. Defined terms used but not defined in this Policy have the meanings given to them in the Terms & Conditions.
gemjili collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:
gemjili collects your personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document uploads, support chat, account settings updates |
| Automated collection | Cookies, web beacons, server logs, device fingerprinting during Platform use |
| Payment processors | Transaction confirmation data from GCash, Maya, and banking partners |
| Identity verification providers | KYC and AML screening results from third-party verification services |
| Regulatory sources | PAGCOR self-exclusion registry checks, AML watchlist screening |
gemjili uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, gemjili processes your personal data on the following legal bases:
gemjili does not sell, rent, or trade your personal data. We may share your data only in the following circumstances:
We share data with trusted third-party service providers who assist in operating the gemjili Platform, including payment processors (GCash, Maya, banking partners), KYC and identity verification providers, IT infrastructure and cloud hosting providers, and customer support platform providers. All service providers are contractually bound to process your data only on our instructions and in compliance with applicable Philippine data privacy laws.
gemjili may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or courts of competent jurisdiction where required by applicable Philippine law, a valid legal order, or regulatory directive. Such disclosures will be made to the minimum extent necessary to comply with the relevant legal requirement.
In the event of a merger, acquisition, or sale of all or substantially all of gemjili's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
Important: gemjili will never share your personal data with third-party advertisers, data brokers, or marketing companies without your explicit prior consent.
gemjili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure (AMLA requirement) |
| Transaction and financial records | 5 years from the date of each transaction (AMLA requirement) |
| KYC documents | 5 years after account closure or last transaction |
| Customer support records | 3 years from the date of the interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Technical and usage logs | 12 months on a rolling basis |
Upon expiry of the applicable retention period, gemjili will securely delete or anonymize your personal data in accordance with our data disposal procedures.
gemjili implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While gemjili takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are also responsible for maintaining the security of your gemjili login credentials and for notifying us immediately if you suspect any unauthorized access to your account.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, gemjili will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
gemjili uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the gemjili Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate securely.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by gemjili:
To exercise any of these rights, please contact our Data Protection Officer via live chat on the Platform or by email at the address provided in Section 14. We will respond to all verified requests within 15 business days, in accordance with NPC guidelines.
The gemjili Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations governing online gambling. gemjili does not knowingly collect personal data from individuals under the age of 21.
If gemjili becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to PAGCOR as required. If you believe that a minor has registered on the gemjili Platform, please notify us immediately via live chat.
⚠️ Gambling is addictive. Know when to stop. If you are concerned about underage gambling or problem gambling, please visit our Responsible Gaming page.
gemjili primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.
Where such transfers occur, gemjili ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under the Philippine Data Privacy Act of 2012. Such transfers are made only to the extent necessary for the purposes described in this Policy and in compliance with NPC guidelines on cross-border data transfers.
gemjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the gemjili Platform after the effective date of any revised Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how gemjili protects your personal data.
gemjili has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:
gemjili Data Protection Officer
Email: [email protected]
Support: [email protected]
Live Chat: Available 24/7 via the gemjili Platform
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
gemjili is strictly for players aged 21 years old and above. We are committed to responsible gaming and the protection of vulnerable players. Visit our Responsible Gaming page for tools and support resources.
⚠️ Gambling is addictive. Know when to stop.
Now that you know how we protect your privacy, join the gemjili community and enjoy a secure, fair, and exciting online casino experience built for Filipino players.
21+ only. Please gamble responsibly. Terms & Conditions apply.